Live Lofoten Hotel - Stamsund

N B.

worst. check-in experience. ever.

i had a reservation to stay here in Sep-2025.
arrived at 2pm to check-in. had received an email from them saying "welcome, we will be open from 700a - 800p).
place was locked, dark and empty. no door to open.
so i knocked and waited. around 4p - a waiter from an adjacent restr opened the door. he then called someone - a woman cycled over. said she didnt work in the hotel either. i asked her to call SOMEONE who worked there.
i had already paid for the night, and it was too late to cancel.
someone called "Anna" answered.
when i asked her why no one was here to check me in, or even why the hotel wasn't even open - her standard answer - "we are a boutique hotel". like that excuses incompetence, and unprofessional behavior.

This Anna started berating me asking why i was "interrupting her" as she rambled on. i said i wanted to check in and no one was here and i waited 3hrs so i was upset.

She asked what I wanted to do. She DID NOT offer to come in and help with the check-in.

I said the experience had been so unpleasant I'd rather cancel - if she agreed to refund me - and go somewhere else.

Her words "TAKE YOUR THINGS, LEAVE THE KEY, AND GET OUT"

even tho i hadn't checked in and didn't have the keys yet !!! 🙂

Anna - I am surprised you work in hospitality, and at a "boutique" hotel. You are awful.

BTW - still waiting for the refund.

Avoid this place.

Rosabrax

Hotel nuovo con alcune camere convista sull'attracco delle barche. La vista è spettacolare, la camera in stile lineare come si usa qui, non è grandissima ma efficiente nella sua organizzazione. Letto morbido ma comodo, cuscino non molto alto, scrivania, kit caffè, piccolo appendiabiti e bagno abbastanza grande. Pulito il bagno ma stanza impolverata, presente moquette. La colazione varia , prodotti di buona qualità con discreta varietà per il salato.|Ambienti accoglienti, consigliato.

Ivana T.

Dormito nelle casette dei pescatori con vista sul mare. Se in inverno, vista sull'aurora boreale seduti in poltrona al caldo. Stanze pulite ed in ordine. La parte esterna è da rivedere. L'hotel/ristorante è a 3 minuti a piedi. Ottima colazione a buffet e cena con cuoco italiano (giugno 2025). Valido punto di appoggio per escursioni. Il paese invece non è molto interessante.

Alf M. A.

Veldig god service! Litt lang ventetid på maten, men resturanten va smekkfull, så kansje ikke så ille likevell. Reinsdyr biffen var nydelig, men tilbehøret var beskjedent! Litt stiv pris, tadd tilbehørsmengden i betraktning.

林Tracy

參加飯店的Safari活動“快艇補蟹”，非常棒的體驗，而且新鮮麵包蟹吃到飽，很值得一遊

M A.

Das Hotel ist schön gelegen, direkt am Hafen. Tolle Aussicht. Wir haben dort nicht übernachtet, sondern nur gegessen, während wir auf die Fähre gewartet haben. Gutes Preis-Leistungsverhältnis und auch geschmacklich gut.
Herausragend sind die Freundlichkeit und Hilfbereitschaft des Personals. Das geht schon gar nicht mehr besser.

Kat H.

Wir waren 2 Tage auf Durchreise hier. Definitiv zwei Tage zu viel. Hier gibt es nicht wirklich was zu entdecken oder zu sehen. Das Zimmer (wir hatten eine Fewo/Cabin am Hafen) war sehr sauber, nur für 2 Personen einfach zu groß. Wenn man mit den Hurtigruten Schiffen fahren möchte, kann man hier dazusteigen

Tony C.

絕棒的世界最美群島住宿地點。幸運遇見北極光大爆發